Naturally Laced / NL Pro (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you place an order, subscribe to marketing, contact us, or interact with our website, we may collect:

Full name
Billing and shipping address
Email address
Phone number
Payment information
Order history
Account login information

Automatically Collected Information

We may automatically collect:

IP address
Browser type
Device information
Website usage data
Cookies and tracking technologies
Referral URLs
Shopping behavior and analytics

Marketing & Communication Information

If you subscribe to SMS or email marketing, we may collect:

Communication preferences
Message engagement data
Click-through activity
Campaign interaction history

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send transactional communications
Improve our website and customer experience
Personalize marketing and advertisements
Prevent fraud and unauthorized activity
Comply with legal obligations
Send promotional emails and SMS communications when consent is provided

3. SMS & Email Marketing

By opting into our SMS or email marketing, you consent to receive recurring promotional messages from Naturally Laced.

Message frequency may vary.

Consent is not a condition of purchase.

Standard message and data rates may apply.

You may unsubscribe at any time:

SMS: Reply STOP
Email: Click the unsubscribe link included in our emails

We may use third-party providers such as:

Klaviyo
Postscript
Shopify Email
Meta Ads
Google Ads

to manage communications and advertising campaigns.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar tracking technologies to:

Improve website functionality
Remember user preferences
Analyze traffic and performance
Deliver personalized advertising
Measure marketing effectiveness

Third-party services we may use include:

Shopify Analytics
Google Analytics
Meta Pixel
TikTok Pixel
Klaviyo
Postscript

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties that help operate our business, including:

Payment processors
Shipping carriers
Ecommerce platforms
Marketing providers
Analytics providers
Fraud prevention services

These third parties are only permitted to use your information as necessary to provide services to us.

We may also disclose information:

To comply with legal obligations
To protect our rights and property
To investigate fraud or security concerns

6. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders
Provide services
Maintain business records
Comply with legal requirements
Resolve disputes
Enforce agreements

7. Data Security

We implement commercially reasonable safeguards to protect your personal information.

However, no online transmission or storage method can be guaranteed 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

Accessing your data
Correcting inaccurate information
Requesting deletion of your data
Opting out of marketing communications
Requesting a copy of your information

To submit a privacy-related request, please contact:
info@shopnlpro.com

9. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites.

We encourage users to review third-party privacy policies separately.

10. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that information from a child has been collected, we will take reasonable steps to delete it.

11. International Users

By using our website, you understand that your information may be transferred to and processed in countries outside your jurisdiction where data protection laws may differ.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes become effective immediately upon posting to the website.

Your continued use of the website after updates constitutes acceptance of the revised Privacy Policy.

13. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Naturally Laced / NL Pro
Email: info@shopnlpro.com